Frequently Asked Questions

You may contact the Front Desk at 970.476.5001 for any reservation needs.

The Sitzmark Lodge hotel is 100 yards to the Gondola One and ticket offices at the base of Vail Mountain.

We offer limited onsite, covered garage parking for a fee during your stay at the historic Sitzmark Lodge.

Covered Garage parking $45.00/night. Front Premium parking $60.00/night.

*One vehicle per room, based on availability.  Parking is not Guaranteed. Garage clearance is 7′ ft. 

Self-parking is also available for a fee (varies) in the Town of Vail parking structure.

During this time, we are serving a continental breakfast included in your stay. Enjoy fresh pastries, fruit, muffins, cereal, oatmeal, yogurt, milk, variety of juice, Breakfast Sandwiches and Burritos. Served daily from 7:15am – 9:30am.

Yes! Access is included in your resort fee. Guests can relax on the sun-soaked pool deck overlooking Vail’s Europe styled pedestrian village and gorgeous views of the iconic Gore Range mountains. It has been freshly remodeled with a larger hot tub, expanded lounge areas and beautiful gardens.

We are dog friendly and allow 1 dog per room for an additional nightly charge of $50 plus tax. No more than 1 dog is permitted in each room.

Yes, hotel guests have access to the property fitness center which is included in the resort fee.

Smoking is not permitted anywhere in the hotel or on our property (including balconies, patios and entryways).

Wi-Fi is included in the resort fee.

No, at this time, all rooms and public space are not air conditioned.

Room rates are based on double occupancy and do not include the 10.3% sales tax. An extra person charge of $30 per night applies for each additional person. Children under the age of 12 stay free in their parent’s room using existing bedding, with up to three children permitted. Rooms are subject to maximum occupancy policies for your safety.

Yes, we do have a limited number of rooms that adjoin.

Yes, rollaway beds are available.  You can request rollaway beds by calling the Front Desk at 970.476.5001. Based on availability; additional charges may apply.

Yes, travel insurance is highly recommended for all reservations made for stays at the hotel.  Please visit www.travelinsurance.com.

Winter: A non-refundable deposit of 1 night is required at the time of booking to guarantee your reservation. Full payment is due 30 days prior to arrival. Cancellations received within 30 days of arrival will be non-refundable. Change requests received outside of 14 days of arrival will incur a $100.00 Change Fee. Changes are not permitted within 14 days of arrival.

Summer: No deposit is due at the time of booking. Full payment is due 7 days prior to arrival. Cancellations received outside of 7 days to your arrival date will not incur a penalty. Cancellations received within 7 days will be non-refundable. Change requests received outside of 48 hours of arrival will incur a $50.00 change fee. Changes are not permitted within 48 hours of arrival.

Trip Insurance: We are highly recommending trip insurance to help cover unexpected interruptions in your travel plans. Please visit www.travelinsurance.com.

A valid form of government issued identification is required to check-in along with a valid form of payment, such as a major credit card including Visa, MasterCard, American Express, Discover, and Diners Club. Government issued identification includes driver license, passport, or military identification.

Check-in begins at 4:00 p.m.

Checkout is at 11:00 a.m.

You can request early check-in or late checkout by calling the Front Desk at 970.476.5001. Early check-in and late checkout are not guaranteed.  Based on availability; additional charges may apply.