Reservation Policies

Guarantee Policy:

Winter: A non-refundable deposit of 1 night is required at the time of booking to guarantee your reservation. Full payment is due 30 days prior to arrival. Cancellations received within 30 days of arrival will be non-refundable. Change requests received outside of 14 days of arrival will incur a $100.00 Change Fee. Changes are not permitted within 14 days of arrival.

Summer: No deposit is due at the time of booking. Full payment is due 7 days prior to arrival. Cancellations received outside of 7 days to your arrival date will not incur a penalty. Cancellations received within 7 days will be non-refundable. Change requests received outside of 48 hours of arrival will incur a $50.00 change fee. Changes are not permitted within 48 hours of arrival.

Trip Insurance: We are highly recommending trip insurance to help cover unexpected interruptions in your travel plans. Please visit www.travelinsurance.com 

All accommodations at the Sitzmark Lodge are provided with no additional resort fee. Room rates are based on double occupancy and do not include the 10.3% sales tax. An extra person charge of $30 per night applies for each additional person. Children under the age of 12 stay free in their parent’s room using existing bedding, with up to three children permitted. Rooms are subject to maximum occupancy policies for your safety.