Sitzmark Lodge FAQ

Check In & Check Out

What do I need in order to check-in?

A valid form of government issued identification is required to check-in along with a valid form of payment, such as a major credit card including Visa, MasterCard, American Express, Discover, and Diners Club. Government issued identification includes driver license, passport, or military identification.

What time is check-in? 

Check-in begins at 4:00 p.m.

What time is checkout? 

Checkout is at 11:00 a.m.

Can I request an early check-in or late checkout? 

You can request early check-in or late checkout by calling the Front Desk at 970.476.5001. Early check-in and late checkout are not guaranteed.  Based on availability; additional charges may apply.

Reservation Policies

Guarantee Policy:

Winter: A non-refundable deposit of 1 night is required at the time of booking to guarantee your reservation. Full payment is due 30 days prior to arrival. Cancellations received within 30 days of arrival will be non-refundable. Change requests received outside of 14 days of arrival will incur a $100.00 Change Fee. Changes are not permitted within 14 days of arrival.

Summer: No deposit is due at the time of booking. Full payment is due 7 days prior to arrival. Cancellations received outside of 7 days to your arrival date will not incur a penalty. Cancellations received within 7 days will be non-refundable. Change requests received outside of 48 hours of arrival will incur a $50.00 change fee. Changes are not permitted within 48 hours of arrival.

Trip Insurance: We are highly recommending trip insurance to help cover unexpected interruptions in your travel plans. Please visit www.travelinsurance.com.

All accommodations at the Sitzmark Lodge are provided with no additional resort fee. Room rates are based on double occupancy and do not include the 10.3% sales tax. An extra person charge of $30 per night applies for each additional person. Children under the age of 12 stay free in their parent’s room using existing bedding, with up to three children permitted. Rooms are subject to maximum occupancy policies for your safety.

I need to make, change, or cancel a reservation who should I contact? 

You may contact the Front Desk at 970.476.5001 for any reservation needs

Hotel

How close is Sitzmark Lodge to Vail Village and the ski slopes and rental shops?

Come home to the heart of Vail Village at the Sitzmark Lodge hotel, 100 yards to the Gondola One and ticket offices at the base of Vail Mountain.  As one of only 5 hotels within the proximity to the lifts in Vail Village, the only way to be closer to the lifts is to own property here!

Does Sitzmark Lodge have onsite parking? 

Enjoy complimentary, onsite, covered garage parking during your stay at the historic Sitzmark Lodge. *One car per room, based on availability.  Parking is not Guaranteed.  Self-parking is also available for a fee in the Town of Vail parking structure.

What is Sitzmark Lodge’s pet policy? 

We have a limited amount of dog friendly rooms that are available only during the SUMMER Months (May – October), for an additional nightly charge of $30 plus tax, per night, per dog. Please note that these rooms are subject to availability and arrangements must be made through the hotel prior to your arrival. No more than 2 dogs are permitted in the rooms. Should you decide to leave your dog at home please feel free to enjoy the company of Lolli, the Sitzmark Lodge family dog. 

Does Sitzmark Lodge serve breakfast at the hotel? 

During this time, we are serving a complimentary, Grab-n-Go, continental breakfast included in your stay. Enjoy fresh pastries, fruit, muffins, cereal, oatmeal, yogurt, milk, variety of juice, Breakfast Sandwiches and Burritos. Served daily from 7:15am – 9:30am.

Does Sitzmark Lodge have a hot tub or pool? 

Yes!!  Relax on the sun-soaked pool deck overlooking Vail’s Europe styled pedestrian village and gorgeous views of the iconic Gore Range mountains. Freshly remodeled with a larger hot tub, expanded lounge areas and beautiful gardens.

Is there a fitness center at Sitzmark Lodge? 

Yes, hotel guests have access to the property fitness center.

Does Sitzmark Lodge allow smoking on property? 

Smoking is not permitted anywhere in the hotel or on our property (including balconies, patios and entryways).

Does Sitzmark Lodge have free Wi-Fi? 

Wi-Fi is included in the Nightly Room Rate.

Is Sitzmark Lodge air conditioned?

No, at this time, all rooms and public space is not air conditioned.

Are adjoining rooms available?

Yes, we do have a limited number of rooms that adjoin.

Does Sitzmark Lodge have rollaway beds?

Yes, rollaway beds are available.  You can request rollaway beds by calling the Front Desk at 970.476.5001. Based on availability; additional charges may apply.

Do you recommend travel insurance?

Yes, travel insurance is highly recommended for all reservations made for stays at the hotel.  Please visit www.travelinsurance.com